Privacy Policy

This Privacy Policy applies between you, the User of this Website, and The Worcestershire Door Company, the owner and provider of this Website. The Worcestershire Door Company takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this Privacy Policy carefully.

Definitions and interpretation

1. In this Privacy Policy, the following definitions are used:

• Data: collectively all information that you submit to The Worcestershire Door Company via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
• Data Protection Laws: any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
• GDPR: the General Data Protection Regulation (EU) 2016/679;
• The Worcestershire Door Company, we or us: a company incorporated in England and Wales;
• User or you: any third party that accesses the Website and is not either (i) employed by The Worcestershire Door Company and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to The Worcestershire Door Company and accessing the Website in connection with the provision of such services; and
• Website: the website that you are currently using, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. In this Privacy Policy, unless the context requires a different interpretation:

a. the singular includes the plural and vice versa;
b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this Privacy Policy;
c. a reference to a person includes firms, companies, government entities, trusts and partnerships;
d. "including" is understood to mean "including without limitation";
e. reference to any statutory provision includes any modification or amendment of it;
f. the headings and sub-headings do not form part of this Privacy Policy.

Scope of this Privacy Policy

3. This Privacy Policy applies only to the actions of The Worcestershire Door Company and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
4. For purposes of the applicable Data Protection Laws, The Worcestershire Door Company is the "data controller". This means that we determine the purposes for which, and the manner in which, your Data is processed.

Data collected

5. We may collect the following Data, which includes personal Data, from you:

a. name;
b. contact information such as email addresses and telephone numbers;
in each case, in accordance with this Privacy Policy.

How we collect Data

6. We collect Data in the following ways:

a. data is given to us by you; and
b. data is collected automatically.

Data that is given to us by you

7. The Worcestershire Door Company will collect your Data in a number of ways, for example:

a. when you contact us through the Website, by telephone, post, e-mail or through any other means;
b. when you use our services;
in each case, in accordance with this Privacy Policy.

Data that is collected automatically

8. To the extent that you access the Website, we will collect your Data automatically, for example:

a. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

Our use of Data

9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

a. internal record keeping;
in each case, in accordance with this Privacy Policy.

10. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).

Keeping Data secure

11. We will use technical and organisational measures to safeguard your Data, for example:

a. access to your account is controlled by a password and a user name that is unique to you;
b. we store your Data on secure servers.

12. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: ash@wdclimited.com.
13. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention

14. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request that the Data be deleted.
15. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

16. You have the following rights in relation to your Data:

a. Right to access – request copies of the information we hold about you or ask us to modify, update or delete it;
b. Right to correct – request that we rectify inaccurate or incomplete Data;
c. Right to erase – request deletion of your Data;
d. Right to restrict – "block" or limit how we use your Data;
e. Right to data portability – request that we move, copy or transfer your Data;
f. Right to object – object to our use of your Data, especially for legitimate interests.

17. To make enquiries, exercise any of your rights, or withdraw your consent, please contact us via this e-mail address: ash@wdclimited.com.
18. If you are not satisfied with how we handle your complaint, you may contact the Information Commissioner’s Office (ICO). More info is at https://ico.org.uk/.
19. Please keep us updated if your Data changes during the period we hold it.

Links to other websites

20. This Website may include links to other websites. We are not responsible for the content or privacy practices of these sites. Please review their privacy policies before using them.

Changes of business ownership and control

21. The Worcestershire Door Company may, from time to time, expand or reduce our business. Data provided by Users will, where relevant, be transferred to the new owner or controlling party under the terms of this Privacy Policy.
22. We may also disclose Data to a prospective purchaser of our business or any part of it.
23. In such cases, we will take steps to ensure your privacy is protected.

General

24. You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be affected.
25. If any provision of this Privacy Policy is found invalid or unenforceable, the remaining provisions will remain in force.
26. No delay or omission in exercising rights under this Privacy Policy shall be a waiver of those rights.
27. This Agreement is governed by the law of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to this Privacy Policy

28. The Worcestershire Door Company reserves the right to update this Privacy Policy from time to time. Changes will be posted on the Website and are effective from the date of posting. Continued use of the Website indicates acceptance of the updated Privacy Policy.

You may contact The Worcestershire Door Company by email at ash@wdclimited.com